KcomHost reserve the right to suspend or cancel with immediate effect, access to any service, when KcomHost decided the account is being used inappropriately, or otherwise. KcomHost reserve the right to amend the terms and conditions at any time. It is the customer's duty to check for changes in terms and conditions.
Acceptable Use of Service
Accounts are for the use of the primary owner only. Account holders are not permitted to "borrow", "lend" or "sell", their accounts to any third party.
KcomHost hold the right to refuse service and/or access to any party.
Payment Policy
Accounts may be paid monthly or yearly. Payment can be made by 'Paypal' or 'Google Checkout'. Other payment methods are permitted at the discretion of KcomHost. Service will start from the date the license is setup. In the case of payment by cheque, the license will resume when the cheque clears.
Payment must be made by 5 days after the date of invoice. In the case of payment not being received, WHMCS Licenses reserve the right to cancel or suspend service and access, until the debt is settled. Late fees may be charged if payments are late on a frequent basis.
All Payment is to be made in United States of America dollar ($) unless stated otherwise.
User Conduct
Abusive behaviour not limited to swearing, cursing, insulting, and or threatening behaviour towards KcomHost, its staff or customers is strictly forbidden. Personal abuse of ANY kind, whether transmitted across live chat, an instant messenger, email, support ticket, forum or telephone will result in immediate termination of service. In this event the customer will not be issued ANY refund.
Customer Information
It is the customers duty to keep KcomHost informed of any changes of personal details. This includes and it not limited to your email address, address and telephone number. Your new personal details must be sent three days prior to any new communication being sent to the customer. E-mail is the preferred contact method for general communique. KcomHost will not be held responsible for any loss of communication or problems that arise as a result of customers not informing KcomHost of their current and accurate contact details.
Cancellations and Refunds
KcomHost reserves the right to cancel the service and access to the service at any time. If a customer contravenes KcomHost's terms of service a refund will not be issued in the event of a cancellation.
Customers may cancel their service at any time. In this event, all start-up incentives and loyalty schemes, including free hosting and other services, will be cancelled without refund.
Fees charged on a prepay basis, monthly or one-time are non-refundable. In addition some accounts incur set-up fees, these charges are also non-refundable.
You are required to give KcomHost SEVEN ("7") Days notice to cancel your service else your contract shall automatically be renewed. Notices should be sent to billing@kcomhost.com
Quality of Services
Although KcomHost will make the best efforts to provide quality and uninterrupted services this is not guaranteed. KcomHost will not be responsible for any damages a service interruption may cause to the client.
Consequential Loss and Compensation
KcomHost accepts no liability for any loss however so arising suffered as a result of any failure or fault in the license provided by KcomHost. Any compensation shall be at the discretion of KcomHost and shall not exceed the pro-rata value of the loss of service provided. This compensation may take the form of an extension of the defective service or substitution with another service of equal or higher value or cash all at the discretion of KcomHost.
Setup Time
KcomHost cannot give any guarantee on a setup date for accounts. Most accounts will be set up within a few hours.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold KcomHost harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against KcomHost, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless KcomHost against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with KcomHost's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from KcomHost's server.
Disclaimer
KcomHost will not be responsible for any damages your business may suffer. KcomHost makes no warranties of any kind, expressed or implied for services we provide. KcomHost disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by KcomHost and its employees. KcomHost reserves the right to revise its policies at any time.
Trademarks
KcomHost name and the KcomHost logo are trademarks of KcomHost. All Rights Reserved. All other trademarks are the property of their respective owners.
Acceptable Use of Service
Accounts are for the use of the primary owner only. Account holders are not permitted to "borrow", "lend" or "sell", their accounts to any third party.
KcomHost hold the right to refuse service and/or access to any party.
Payment Policy
Accounts may be paid monthly or yearly. Payment can be made by 'Paypal' or 'Google Checkout'. Other payment methods are permitted at the discretion of KcomHost. Service will start from the date the license is setup. In the case of payment by cheque, the license will resume when the cheque clears.
Payment must be made by 5 days after the date of invoice. In the case of payment not being received, WHMCS Licenses reserve the right to cancel or suspend service and access, until the debt is settled. Late fees may be charged if payments are late on a frequent basis.
All Payment is to be made in United States of America dollar ($) unless stated otherwise.
User Conduct
Abusive behaviour not limited to swearing, cursing, insulting, and or threatening behaviour towards KcomHost, its staff or customers is strictly forbidden. Personal abuse of ANY kind, whether transmitted across live chat, an instant messenger, email, support ticket, forum or telephone will result in immediate termination of service. In this event the customer will not be issued ANY refund.
Customer Information
It is the customers duty to keep KcomHost informed of any changes of personal details. This includes and it not limited to your email address, address and telephone number. Your new personal details must be sent three days prior to any new communication being sent to the customer. E-mail is the preferred contact method for general communique. KcomHost will not be held responsible for any loss of communication or problems that arise as a result of customers not informing KcomHost of their current and accurate contact details.
Cancellations and Refunds
KcomHost reserves the right to cancel the service and access to the service at any time. If a customer contravenes KcomHost's terms of service a refund will not be issued in the event of a cancellation.
Customers may cancel their service at any time. In this event, all start-up incentives and loyalty schemes, including free hosting and other services, will be cancelled without refund.
Fees charged on a prepay basis, monthly or one-time are non-refundable. In addition some accounts incur set-up fees, these charges are also non-refundable.
You are required to give KcomHost SEVEN ("7") Days notice to cancel your service else your contract shall automatically be renewed. Notices should be sent to billing@kcomhost.com
Quality of Services
Although KcomHost will make the best efforts to provide quality and uninterrupted services this is not guaranteed. KcomHost will not be responsible for any damages a service interruption may cause to the client.
Consequential Loss and Compensation
KcomHost accepts no liability for any loss however so arising suffered as a result of any failure or fault in the license provided by KcomHost. Any compensation shall be at the discretion of KcomHost and shall not exceed the pro-rata value of the loss of service provided. This compensation may take the form of an extension of the defective service or substitution with another service of equal or higher value or cash all at the discretion of KcomHost.
Setup Time
KcomHost cannot give any guarantee on a setup date for accounts. Most accounts will be set up within a few hours.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold KcomHost harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against KcomHost, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless KcomHost against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with KcomHost's server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from KcomHost's server.
Disclaimer
KcomHost will not be responsible for any damages your business may suffer. KcomHost makes no warranties of any kind, expressed or implied for services we provide. KcomHost disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by KcomHost and its employees. KcomHost reserves the right to revise its policies at any time.
Trademarks
KcomHost name and the KcomHost logo are trademarks of KcomHost. All Rights Reserved. All other trademarks are the property of their respective owners.
